Frequently Asked Questions
SHIPPING
Can you deliver one order to multiple addresses?
Yes, we can. Please contact us by phone or email and tell us about your request. We will surely find the best solutions in terms of speed and money for multiple delivery addresses.
PAYMENT
What are the payment methods?
For any purchase of this shop items Garrett Motion will support the payment within the limit of each dealers’ points (pts) available in their wallet, based on the orders finalized during the last Q.
ORDERS
In order to make orders, do I need to sign in?
Yes, please sign in otherwise you cannot have access to your account profile dashboard where you have your company information and wallet (with the points that you have earned based on previous orders for Garrett Motion products).
I don’t know what to order and I don’t have time to look for. Can anybody help me?
Yes, we would gladly help. Just click on the “personal shopper assistant” link from homepage, write your request and we will get back to you with the best options.
Do you take rush orders?
Please keep in mind that RAINBOWIDEA will not hold any stock, therefore after you place an order we will check the availability on stock and the delivery time can be between 8 days – 4 weeks depending on the article and quantity. In order for articles to be delivered in time, please make sure that you order as far in advance as possible.